(614) 222-3005
tours@segawaytoursofcolumbus.com

FAQ

What is the cost of the tour?

The cost is $59.00 per rider.

What is the length of the tour?

The tour including training lasts approximately 2 hours.

Do I need a reservation for the tour?

Yes, a reservation is required. Please reserve your tour online using the "Make Reservations" tab or contact us at 614-222-3005.

What are the “Release of Liability Waiver” requirements?

- All participants are required to sign a “Release of Liability Waiver” prior to participating on the tour. This form can be reviewed and completed on our web site. Click Here . We recommend that you read and review this waiver prior to the tour.
- Participants under the age of 18 (minors) MUST have a waiver form signed by their parent/legal guardian. Adult siblings, relatives, friends of family and grandparents cannot sign on behalf of a parent/legal guardian.
- If a minor is not being accompanied on the tour by his or her parent/legal guardian, please have the parent/legal guardian complete the waiver form on our website, print out the completed form, and present it at the time of the tour. A photocopy of the parent’s driver’s license or state photo ID must accompany the signed waiver if the parent/legal guardian is not present at the time of the tour.

How many riders are there on each tour?

We require a minimum of 2 riders per tour and will accommodate up to a maximum of 8 riders per tour.

Can you accommodate more than 8 riders on a tour?

Yes, but we need advance notice to accommodate larger groups. Please contact us to discuss arrangements.

What if I want to reserve a tour for only one person?

We require a minimum of two riders per tour. Check the online calendar to find a tour with other riders, or call us for assistance to find a tour.

When do I pay for the tour?

A credit card is required to secure/guarantee your reservation, however the card will not be charged at the time of your booking. The full amount due will be collected at the time of the tour.

What time should I arrive for the tour?

Please arrive 20 minutes prior to your scheduled tour time.

Are there any requirements to ride a Segway on the tour?

- Must weigh between 100-260 lbs.
- Must be capable of walking up a flight of stairs unassisted and with out using a handrail
- Must be at least 14 years of age (parent or guardian must sign “Release of Liability Waiver” for minors to ride)
- Must complete the instructional training session prior to the tour
- Must wear a helmet which will be provided
- MUST want to have fun!

I have never ridden a Segway. Is it difficult to ride a Segway?

Training is provided prior to the tour. To move forward or backward on the Segway, the rider leans slightly forward or backward. To turn left or right, the rider simply moves the LeanSteer frame left or right. You get the sense of power and speed, yet you also feel a sense of safety and absolute control. It all feels natural, safe, and instinctive.

How do I hear the tour guide?

We use a wireless sound system so that all riders can hear the tour guide.

What type of shoes should I wear?

Wear tennis shoes or other comfortable flat sole, closed toe shoes. Shoes with heels, "shape up" shoes and "flip flops" are not recommended.

What happens if I am not able to ride a Segway?

After the training, if you feel that you are not able to ride a Segway, you will receive a refund for the full cost of the tour. No refunds will be given once the tour departs from the training area.

What happens in case it rains?

We will not tour in a heavy rain. We are able to tour in a light rain. We ask that you dress appropriately for the day's weather conditions, but we do have rain ponchos available. You will not be charged if the tour is canceled due to poor weather conditions.

What is the cancellation policy?

All reservations must be canceled more than 72 hours ahead of your scheduled tour time or you will be charged for the full amount of the tour on your credit/debit card.

Is the tour fun?

OMG! It is so much fun! It is not uncommon for riders to weep with joy!